How Can Social Media Marketing Benefit Your Business?
Your Competition Is Using It, You Need to Be Too!

First of all, the question to be asked is why should your business be on social media? The simple answer is that’s where your customers are. Nearly everyone in all target demographics that you may want to reach is involved in social media in some fashion. Your competition is most likely there, too, so you want to have your business be visible as well. With the why determined, the question now becomes how can social media marketing benefit your business?
Customer Feedback
Social media is a wonderful tool to get information from customers. Whether it’s offering feedback on what they’d like to see or satisfaction with your business, if you truly listen to your customer base and engage with them, you can procure lots of data. You can use that information to improve or add to your business. When they have a complaint or question about your product or service, people generally prefer to have an easy way to contact you, and social media fills that void.
Brand Awareness
Brand awareness is the easiest and most cost-effective way to get your brand in front of a large audience. You can explain what your business is all about and let potential customers get to know you better. It’s easy to get started with social media. Simply create profiles across the various social media platforms and begin interacting with potential customers. Utilize your human resources, ask employees, friends, and family to like and share your posts to start to grow your audience. Spending a few hours a week creating content and cultivating your social media profiles will pay immediate dividends.
Brand Loyalty
By taking the time and energy to interact with your customers personally and individually, you begin to build relationships that can often lead to them developing loyalty to your brand. Creating brand loyalty takes time, but social media is a great way to build relationships and keep working towards loyalty continuously.
Boost Traffic to Your Website
Each post on each social media platform presents the potential to drive traffic to your website. If they’re piqued by what you have to say, they’ll be interested in learning more. The best way to do that is to go to your website, which hopefully is linked in your post. The more traffic you can generate, the more possibilities you generate for future business.
Increase Rankings on Search Engines
Rankings on search engines play into the last topic on social media posts driving traffic to your website. The next level is getting your website higher on the list when people search for your business. Search engine optimization, SEO, is absolutely crucial to ensure that when potential customers do a search, they find you. Having your website link in your content posts will begin to increase this ranking. Many people use Google to find what they are looking for, and most won’t go past page 10, while several won’t even go past the top few entries.
Generate content across your social media platforms that utilize your targeted keywords. Blogs are one of the most effective ways to accomplish this. Posting studies, infographics, business information, and even employee photos can go a long way to help with SEO. Again, getting people to “like” and “share” your posts boosts your ranking. The more quality content you produce, the more you increase the likelihood that influencers will become aware of your business. These influencers can write about your business and provide linkbacks to your site, which can help.
Now you know why it’s important to use social media, how to use social media, but you may be thinking you don’t have time, so who can help you with this? Contact the team at
1351 Marketing Group to help you develop your campaign with tried and true methods to maximize all the hows to grow your business!


