4 Reasons You Need a Social Media Expert
Years ago, social media was an afterthought for most businesses. Someone would log on to Facebook on the weekend and post something positive about the business.
Times have definitely changed. With hundreds of social media sites, and millions of dollars being poured into carefully crafted social media campaigns, businesses can’t afford to go without a planned, well-executed social media presence. Let’s take a look at some of the major reasons why you need a social media expert.
It’s About Your Brand
Building up your brand takes time. It also requires that you know how to build relationships with your customers and encourage frequent interactions with your business.
The worst outcome for your social media campaign is that no one pays attention to it. You need someone with experience in designing a campaign that will grab people’s attention. You need someone with the resources to keep your campaign going in a flexible fashion to take advantage of unique opportunities that develop.
By building your brand through online social media engagement, you create a community of customers who recognize your brand and are consistently loyal to it. A social media expert can make that happen.
It’s Cost Effective
Many businesses don’t respect social media. They think if they just take some fresh-faced intern and put them in a room with a computer and a Facebook account, their social media needs are met (in a very cost-effective fashion).
But, the saying is true: “You get what you pay for.” When you employ a social media expert, you get a team of people that have extensive knowledge of marketing and technology. With customer preferences changing constantly, you need someone who is responsive to trending areas and can maximize the message you want to send.
You may save a few bucks on that intern, but given how much business you’re losing out on by not hiring a social media firm, it’s obvious the most cost effective way to go is with an expert. Besides, how long before the intern starts doing a bunch of other stuff in the office that takes them away from your media account? Coffee, anyone?
Engagement With Your Customers
In today’s marketing world, it’s not enough to just advertise. Customers want to engage and interact with their favorite businesses, and social media gives them an outlet to do that.
By engaging with your customer base, you can not only get them interested in new sales and products, but you have an outlet to respond to questions and customer service concerns quickly. You also can immediately take advantage of trends as they occur versus waiting for an ad to get drawn up and displayed.
The more engaged you are with your customers, the more they talk about your business. The more talk your business generates, the more customers you have coming in the door.
It’s All About the Numbers
Millions of people utilize a social media platform every day. Whether it’s Twitter, Facebook, Pinterest, Instagram, or any one of the hundreds of social media sites available, your business can take advantage of all that traffic.
By sharing content and articles related to your business, you generate interest and potential word-of-mouth excitement. Research says that the more people are exposed to something, the more likely they are to have positive feelings toward it. It’s why you see the same advertisements on TV over and over.
A healthy social media campaign draws people in and lets them get to know your business. Through daily posts, customers are exposed to your brand and your message. This generates more customers than traditional advertising, which leads to increased revenue for your business.
1351 Marketing Group Is The Social Media Expert You Need
1351 Marketing Group can handle your social media needs. We know you’re busy running the day-to-day operations of your business. Let us help by crafting a social media campaign that promotes your brand and increases your customer base. Contact us today and let’s work together to increase your business.



