Five Reasons Your Small Business Needs Social Media
Did you know that more than 70 percent of the U.S. has at least one social media account? Did you know that over half the U.S. has at least two or more social media accounts? Did you know that 90 percent of American businesses report that social media marketing has brought in more customers?
So, what are you waiting for? If you’ve been one of those small businesses who thinks they can stay out of the social media game and still be OK, we’re here to tell you you’re going to get left behind. Here are six simple reasons why your small business needs social media.
Social Media Increases Awareness and Loyalty
You’ve worked hard to build up a brand for your business. Social media can increase awareness of that brand, and keep customers loyal once they’ve tried you out.
When you post to your social media, people who are followers will see it and potentially pass it on to their friends and family. That means opportunities to engage with folks who aren’t aware of your brand. That means more potential customers!
Also, think about the fact that, through social media, you’re essentially giving away information, deals, and other helpful items for free. You’re not asking for anything in return. Customers appreciate that level of engagement, and according to research, are much more likely to stay loyal to your brand .
Social Media Connects You With Your Customers
By utilizing social media, you’re able to connect with customers in a way that traditional businesses cannot. Through social media, you have access to your customers’ posts and tweets, which can give you valuable insight into what products they like and what websites they like to frequent.
Understanding and connecting personally with your customers allows you to tailor your marketing strategies, improve your product, and write better content for your media accounts.
Social Media Drives Web Traffic
So, you post a new blog on your website and pop a link to the entry on Facebook and Twitter. Followers of your business see these posts and share them. Your website is getting more hits as more and more people read the blog. The more website hits, the higher Google moves you up on its rankings, and that means more business.
Just because you’ve posted something new on your website doesn’t mean Google is going to automatically notice it. You have to supplement any content with social media to get some momentum in the SEO game. Content drives business, but social media drives awareness of that content.
Social Media Humanizes Your Business
You can use your social media account to connect with your customers on a more personal level. Sharing important information, a new blog link, pictures from the office, even a story about the “bring-your-pets” day at the business that went horribly awry, are all items that your customer base will appreciate, because they realize that your business is made up of people just like themselves.
Social media enables people to see your business as a group of people, not just a faceless business. When people can relate to your business on a human level, they stay loyal to your brand.
Social Media Allows You To Track Your Competition
Want to know what the competition is up to? Simply look at their social media accounts. By following your competitors accounts, you know not only what they are doing business-wise, but you have valuable insight into how to adjust your marketing and content strategies.
There are so many reasons why your small business needs social media. If you’d like to consult with an expert marketing team, call (715)-475-9706 and set up a consultation with 1351 Marketing Group. Social media is such a useful tool in your marketing arsenal. Let’s work together on a campaign that will drive in business and improve your SEO.



